First Day Spa Visit, Guest Review

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Yael’s day spa experience is not uncommon. We loved hearing about her time at our Urban Spa in Bulimba. Here is what she had to say:

“I received a gift voucher nearly a year ago and I have been hesitant to use it as I rarely use a beauty salon.
 
After looking through the services and discussing your salon with a few friends I decided to go for a facial.  This was my very first facial and to tell you the truth I was very nervous and anxious.
I rang and talked to a lovely lady and she went through all the various facials and together we choose the right one for me.
 
On arrival on Thursday 27th June, I was greeted by a lovely lady at the desk and felt a bit more at ease. She explained to me that the therapist that she has for me was very experienced and she will talk me through the procedure.
 
The procedure went so well the therapist was very helpful and professional. She made me feel so relaxed and welcomed.
 
I really want to thank the ladies at the salon and thank you for making my very first experience so special and great. When I had finished the ladies showed me some products I could get and there was absolutely no pressure to buy. But with 25 per cent off I couldn’t resist.
 
Thank you, thank you, so much I will be back and will recommend your salon to all my friends.  
 
Very good, service is very professional and extremely welcoming.”
Thanks, Yael for taking the time to tell us about your first Day Spa experience. It really means a lot to us and we are extremely pleased your time with us was reassuring and relaxing.
Emma Senior Spa Therapist
We look forward to welcoming you soon.  It’s important to acknowledge Emma M our Senior Therapist for her professional, personal care and therapy.
Victoria our Bulimba Spa Manager for assisting and helping Yael feel comfortable and welcome.

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Phone: 1300 DAY SPA Email: reservations@stephanies.com.au

NOOSA Phone Direct: (07) 5473 5353

BRISBANE CITY Phone Direct: (07) 3221 8800

CLEVELAND Phone Direct: (07) 3488 0300

CLEAR MOUNTAIN Phone Direct:  (07) 3298 6622

BULIMBA Phone Direct:  (07) 3899 5333

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25 Years in Business Celebrations

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My Mum Joyce Has Influenced & Guided My Career

It takes something special for a business to keep its doors open for multiple decades! This week, as Stephanies Luxury Spas celebrates 25 devoted years of being in business, we take a look at some of the specialness that has made this Company such a success.

25th Birthday Spa Blog

I am an entrepreneur, and that means I look at the impossible and think I can do it. But I’m astute enough to know I can’t do it on my own. The idea that anyone can do it on their own is self-indulgent and untrue.

Through the years, I’ve had hundreds of employees that have worked here making Stephanies what it is today. This clearly shows that we’ve all contributed to the building of this Company, piece by piece, year by year, until it stands before you now – 25 years strong – a beautiful, caring organisation made from the efforts of good people working toward a common purpose to care for, and delight our guests.

To kick off our 25th Birthday blogs, and with Mother’s Day just passed, I really want to acknowledge my Mother, Joyce, who has influenced and guided my career, my life, like no other. Before I share the life values my parents instilled in me, I’d like to celebrate just a snippet of Mum’s life.

Growing up in the isolation of Broken Hill, my Mum wanted to be an Air Hostess and needed to do nursing however her parents wouldn’t allow that, so her determination and drive saw her do a St. Johns ‘home nursing’ course, a male orientated course for the town miners. During the course, Mum met the instructor Len, fell in love, married shortly after and their amazing 50 year journey began. My parents were trailblazers; they did things that were unheard of then. On a holiday to Coolangatta, they spent a couple of days in Sydney where they were to buy furniture, instead they bought two tickets to South Africa which ended up being a three year working holiday and cementing their love of travel.

Back in Broken Hill with a young family, Mum tackled all challenges head on, illnesses, changing times and the realisation that if anything happened to the household income, she wouldn’t be able to support the kids. So, she studied, succeeded and began her teaching career at night school. Totally dedicated – mum raised a family, managed a household, worked fulltime at night, studied and achieved a degree, adored her husband and ensured I knew my times tables!


ABOVE: Joyce and Stephanie as a baby and; right with brother Greg.

My Mother taught me early on how to work hard, have exemplary work ethics – if you want for something, you work for it. She inspired me to fight and to reach for the sky, but most importantly she inspired me to work tirelessly and never give up! Life values of trust, loyalty, respect, truth and determination have been ingrained into my life and as I reflect on 25 years in business, I am absolutely positive, and thankful, my business successes stem from Mum’s influences, guidance and values.

Passion, resilience and goodwill. Mum always showed passion and drive in any project she took on, big or small. Having a strong, driven, multi-talented woman by my side has shaped me in so many ways and I am so grateful.

My Mum is a genuinely kind human being. She’s always there for me when I need a listening ear or sound advice when it comes to my personal life or professional career. It could be 5am and she’s ready to listen. She pushes me to succeed, elevates me to reach my goals and paints a vivid and tangible picture of success in my mind.

Stephanie and Joyce today

ABOVE: Joyce and Stephanie today!

I have been, and continue to be very blessed to have had the counsel and direction from this inspirational woman I am so proud to call Mum.

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Stephanies 22 Years with French Skincare Brand Thalgo

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Stephanies and Thalgo together have built a strong affiliation over the past 22 years to deliver Stephanies guests the latest in French marine-based luxury skincare and bespoke facials. It’s Stephanies ethos towards continual improvement in skin wellbeing and Thalgo’s leading edge in marine cosmetics that’s enabled their professional relationship to prosper with clients skin being the biggest winner!

For those who haven’t already experienced a Thalgo Facial at Stephanies, mark your calendar for Thursday, 6th June. It’s our annual Thalgo Facial Event Day. And, for $109 you will experience an Anti-Ageing Facial using Thalgo marine skincare to smooth fine lines, promote radiance and elasticity and step out feeling incredible. We know you’ll love it and it’s the perfect opportunity to experience a high end facial for a fraction of the price.

 

 

SALON INSIGHTS: Stephanies recently featured in Australian Professional Beauty Magazine.

How much is the Made In France label worth to your salon?

“For me professional salon only French skincare has always been a part of my beauty therapy career. even when I was completing my diploma in 1985.

I have been lucky enough to visit Paris and Villa Thalgo several times and I truly get more inspired every time I experience and immerse myself within the French beauty culture!

Thalgo has been enjoyed within the Stephanie’s spa family for the last 22 years. One of our Thalgo tops picks that our clients experience at Stephanie’s Luxury Spas is the Anti-Age Intensive Hyaluronic treatment. our therapists and clients love seeing and feeling immediate results!

We love providing personised treatments and educating our clients to committed quality skincare routines at home and advanced in spa treatments. Including a variety of Thalgo rituals or series skincare programs of advanced technology’s mixed with results-driven Lightstim LED. Thalgo Skin expert microdermabrasion and lbeauty. I feel the skincare industry trend is moving towards a more concentrated simpler and healing approach internally and externally.

Clients today have tried a multitude of invasive procedures and applications and are now combining both areas and are looking for a more natural result. healthy skin whilst supporting their wellness needs and relaxation.”

Stephanie Shepherd.
CEO & Founder Stephanie’s Luxury Spas
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THALGO

Traditionally French skincare has been known for its timeless indulgent luxury – how has your brand kept ahead of the market trends now skincare is very results driven?

“French skincare has always embodied luxe life with exquisite textures, sophisticated fragrances and elegant, insta-worthy presentation. But all of this makes for a vacuous consumer experience if the goop doesn’t deliver the goods. Seeing truly
is believing, but believing comes as much from innovation and newness as it does from consistency and reliable proof from years of research and development.

Core Philosophy

“For over 50 years, Thalgo’s core philosophy has been about capturing marine intelligence from the source. Over this time, Thalgo’s R&D team together with global universities and scientific institutions have built an impressive knowledge bank by studying over 63 different forms of marine algae that have adapted to living in extreme conditions including at hydrothermal vents which connect directly to the earth’s core. The extracts from these algae (many of them now patented by Thalgo) are extremely high in micronutrients which can be assimilated at a deep cellular level since they’re biosimilar to human tissue. Combining the resilience and potency of algae extracts with the transdermal application of vital minerals means it’s easy for Thalgo to demonstrate results scientifically. But back to the point about seeing is believing, all performance products are supported by both consumer perception and physiological dermal studies.”

Ocean Lab

“The ocean is Thalgo’s very own lab. It’s also humanities greatest natural resource and the origin of all life – including our clever little algae! And when you think that over 80% of the ocean floors are yet to be explored, the world of marine intelligence has literally only just scratched the surface …. but Thalgo’s already way ahead of the game.”

What are some of the latest ingredient developments in your range?

“Thalgo’s R&D team has a number of concurrent studies on marine ingredients with the most important one on the adaptation and sustainability of marine microalgae. The research is finding out two things: how these different species respond to environmental stresses of pressure, UV and temperature and also how to create self-sustaining colonies that not only give back to the environment, but are a consistent ingredient source. The initial results are quite remarkable and are informing the development path for an exciting new facial skin care line due to launch globally in 2021.”

Latest Innovation

“The Exception Marine range launched late last year and contains
the Marine Replenishment Complex which is the active force in this advanced anti-ageing range. The range is designed to address advanced skin ageing including skin slackening and density loss is caused by the physiological ageing process of a cell and the slowing of its metabolism. The ageing process impacts the cell’s ability to produce supporting fibres and also to expand and contract in response to the environment. The ingredient studies started in 2002 and in 2013, Thalgo patented a fusion of two natural microalgae hormones called phytohormones. These hormones mobilise the cells and reset the contractile forces ( that’s skin elasticity to you and me!). The cool part is that further research found adding Native Edelweiss stem cells to the phytohormones delivered an astounding 190% increase the in the cell reactions and also stimulated the cell to rebuild when exposed to environmental aggressors.”

Professional Beauty Magazine Stephanies Luxury Spas and Thalgo Skincare

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