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COVI-19

COVID-19 IMPORTANT INFORMATION



⚠️ IMPORTANT ANNOUNCEMENT FROM STEPHANIE 

 

To all our Stephanies Luxury Spas valued clients; on Wednesday 25th March 2020 our five spa locations temporarily closed as per the mandate from our Prime Minister.

FUTURE SPA BOOKINGS

If you have future bookings with us and we have not contacted you please email. reservations@stephanies.com.au or call 1300 329 772


Stephanies Distribution & HQ is still OPEN
Our Stephanies Head Office remains open from Monday to Friday 9am-4pm
5/58 Metroplex Ave, Murarrie, 4172.

N.B We are located across the road from Brew Dog under Gateway Bridge.

No contact HQ driveway pickup and no contact spa concierge delivery to your home is available for any orders or gift cards (Metro South & Bayside).


Phone orders and enquiries 1300 329 772 or email reservations@stephanies.com.au


 
STEPHANIES VIRTUAL SKIN THERAPIST - BOOKINGS AVAILABLE NOW
Virtual skin consultations with our team of experts is available now and is very important to determine the exact skin condition you want to treat and to allow our experts to tailor and prescribe your customised home care solution.


Please refer to our website for online bookings available soon or call 1300 329 772 or email reservations@stephanies.com.au

 

$25 dollar consultation fee redeemable on any skin care purchase at Stephanies.

 

PRODUCT DELIVERY OPTIONS

  • FREE postage via standard mail via Head our HQ
  • Express Postage options via our HQ
  • No contact personal delivery service to your home driveway ($5 fee applies, Metro South &  Bayside)
  • No contact pick up from our Stephanies Distribution & HQ Monday to Friday 9am - 4pm
  • Standard on-line purchase


Customer Gift Card Extensions – COVID 19
We will be extending valid expiry dates on any purchased Stephanies gift cards and instant gift cards for the time our spa locations are temporally closed. We will always honour and extend expiry dates based on personal circumstances. Please note we cannot provide refunds based on our standard terms and conditions.

Stephanie Shepherd
CEO & Founder, Stephanies Luxury Spas



Make a Virtual Therapist Consult

Stephanie ShepherdMessage from Stephanie Shepherd (CEO & Founder)

Stephanies Luxury Spas have now changed under this crisis and will be taking on a new direction, we are evolving our e-connections, learning to pivot rapidly in our business to a new social wellness community, establishing new platforms to stay in touch and improving our online store.

For now and for as long as we can, based on government changes we can support YOU in continuing to enjoy our gorgeous products from our spa boutiques.

  1. No contact local delivery (small fee applies of $5) delivered to Metro South & Bayside region.
  2. No contact driveway pick up from our Stephanies Distribution HQ at Murarrie.
    Please call 1300 DAY SPA to order or email reservations@stephanies.com.au
  3. Free standard post delivery direct from HQ.
  4. Express post-delivery direct from  HQ.
  5. Standard online purchase orders via shop online www.stephanies.com.au   
We are here to help you! Please stay safe and take every precaution you can to stay well.
Stephanie Shepherd
CEO & Founder, Stephanies Luxury Spas