eDM : Hello Beautiful!

eDM 14 May 2020

Hello Beautiful

During these past few months of uncertainty and change, we have been looking forward to the day when we could welcome our guests back to our beautiful Stephanies spa locations.

For many including myself, it has been a time to reconnect to those who are important in my life and necessary in these trying times. Rekindling friendships, balancing relaxation with productivity, practicing self-care and, of course, dabbling in some ISO baking.

We are excited to announce that we will be reopening two of our award-winning Stephanies spas on Saturday 16th May, 2020.

Urban Spa, Bulimba and Vintage Spa, Cleveland will operate based on the reopening guidelines established by the Federal and QLD Government.  Our preliminary hours of business for both spas will be;

Sunday & Monday: CLOSED
Tuesday & Wednesday: 9:00am to 4:00pm
Thursday & Friday 9:00am to 6:00pm
Saturday: 9:00am to 5:00pm

Our top priority has always been to bring an unparalleled safe experience of healing and rejuvenation to our Stephanies guests, and our resolve is stronger now than ever before. Our team has been hard at work to continue to raise the bar of hygiene and sanitation, as well as considering every step of the treatment process, to ensure we meet your needs in a focused and safe manner that is in accordance the Federal and QLD Government guidelines. While we focus on your safety and wellbeing, you enjoy your essential beauty treatment combined with Stephanies Luxury Spas experiences. We are excited to be opening our doors again to you.

After consultation and direction from the QLD Government there will be changes in the way we operate, these include changes in our spa therapy menu. For now, restricting some treatments including spray tanning, makeup, essential massage and water therapies.

We are very excited, however, to share with you that these changes have allowed us to come together to customise our beautiful rituals. Our luxurious Stephanies Signature Skin treatment will now include a fragrant rose petal foot soak and exfoliation, high performance facial and extended facial and scalp massage (amended for a limited time) – indulgence, yes!

Please take the time to review changes to the way in which we will operate under these revised guidelines including our COVID19 Health, Safety and Wellness Statement, which outlines our commitment to you, the steps we are taking to ensure the safety of staff and guests, our reservation process and prescreening policy.

Our spas will continue to follow the QLD Government and Safe Work Australia regulations. As we receive additional guidance, our policies and practices will be updated accordingly.

From myself, and our beautiful Stephanies team, I would personally like to thank you for your support with our improved Online Shop, engaging with us through our Social Media and our Skin Expert Virtual and phone consultations.

We look forward to keeping you informed as our Sofitel BrisbaneClear Mountain and Noosa spa‘s reopen.

Your journey to relaxation and wellness is now here!

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