Yael’s day spa experience is not uncommon. We loved hearing about her time at our Urban Spa in Bulimba. Here is what she had to say:
“I received a gift voucher nearly a year ago and I have been hesitant to use it as I rarely use a beauty salon.
After looking through the services and discussing your salon with a few friends I decided to go for a facial. This was my very first facial and to tell you the truth I was very nervous and anxious.
I rang and talked to a lovely lady and she went through all the various facials and together we choose the right one for me.
On arrival on Thursday 27th June, I was greeted by a lovely lady at the desk and felt a bit more at ease. She explained to me that the therapist that she has for me was very experienced and she will talk me through the procedure.
The procedure went so well the therapist was very helpful and professional. She made me feel so relaxed and welcomed.
I really want to thank the ladies at the salon and thank you for making my very first experience so special and great. When I had finished the ladies showed me some products I could get and there was absolutely no pressure to buy. But with 25 per cent off I couldn’t resist.
Thank you, thank you, so much I will be back and will recommend your salon to all my friends.
Very good, service is very professional and extremely welcoming.”
Thanks, Yael for taking the time to tell us about your first Day Spa experience. It really means a lot to us and we are extremely pleased your time with us was reassuring and relaxing.
We look forward to welcoming you soon. It’s important to acknowledge Emma M our Senior Therapist for her professional, personal care and therapy.
Victoria our Bulimba Spa Manager for assisting and helping Yael feel comfortable and welcome.
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